Ottawa offers 100 current customer service opportunities for professionals at all experience levels. Capital city with growing government, technology, and professional services sectors. Whether you're seeking entry-level positions, mid-career development, or senior leadership roles, the customer service sector in Ottawa provides diverse career growth paths.
Why Choose Ottawa for Customer Service?
✓Growing market: 100 active positions in the customer service sector
✓Flexible options: Available opportunities for full-time, part-time, contract, and remote work
✓Career development: Opportunities for advancement and professional growth
Nearby Cities with Customer Service Opportunities
Consider expanding your search to nearby cities: Canada (673 listings), Toronto (579 listings), Mississauga (207 listings), Calgary (155 listings) and Vancouver (155 listings).
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Customer Service Jobs in Ottawa
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Frequently Asked Questions
Get answers to questions about customer service job listings in Ottawa
How many customer service job listings are available in Ottawa?
Currently there are 100 active job listings in customer service in Ottawa. New positions are added daily by verified employers.
What companies are recruiting specialists in customer service?
Various companies regularly recruit specialists in customer service in Ottawa. Check our listings to find current opportunities.
What types of positions in customer service are available?
Check regularly for new opportunities in customer service in Ottawa.
Are there customer service job listings in nearby cities?
Yes! Nearby cities with customer service opportunities include Canada (673 listings), Toronto (579 listings), Mississauga (207 listings), Calgary (155 listings) and Vancouver (155 listings).
Updated April 2026 • Active Listings
Find 100+ Customer Service Jobs in Ottawa
Discover career opportunities in customer service in Ottawa
Capital city with growing government, technology, and professional services sectors New positions added daily.
Bilingual Customer Care Representative, (French and English)
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Full time, Permanent
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Location: On-Site –Mississauga
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Hours: Monday to Friday 11am - 7pm (40hr. work week)
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Salary: $55-$65K + 7% Bonus total compensation: close to $70K
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Why Join Our Client’s Team?
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- Competitive Total Compensation — commensurate with your experience and contributions.
- Day-One Group Benefits — comprehensive health and dental coverage, plus $1,000/year for mental wellness support.
- 6% Employer Contribution to the company pension plan (bi-weekly).
- $400 Annual Fitness & Wellness Reimbursement — applicable toward gym memberships, personal trainers, weight loss programs, golf lessons, and more.
- Educational Assistance — support for continued professional and personal development.
- Paid Time Off — vacation, floater, and community days.
- Community Involvement — the company proudly supports organizations such as Canadian Tire Jump Start, SickKids Hospital, Daily Bread Food Bank, and Women’s Habitat.
- Fun & Inclusive Culture — a vibrant workplace that celebrates its people with:
o Company BBQs o Ticket giveaways to sporting events o Holiday parties and cultural celebrations o Food trucks and ice cream days o Lunch & Learns A Bilingual Customer Care Representative (French and English) is needed to deliver courteous, efficient, and timely service to customers. This role handles both inbound and outbound communications, building strong relationships with clients and sales partners to support business growth.\n
In this role you will:
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- Provide sales support to customers to support revenue growth.
- Problem solve and provide the right solutions to customers.
- Find additional opportunities with customers, advising them on a range of products that can meet their needs.
- Process customer orders ensuring order management accuracy.
- Utilize the CRM system for reporting on customer inquiries and events.
- Provide support with a variety of customer account administrative tasks including new account set up, credits and rebilling.
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What we’re looking for:
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- Bilingual (English and French) required.
- Post-secondary diploma or degree.
- A minimum of 2 years of product Order Management /Customer Service experience.
- Results focused and action-oriented individual.
- Solid customer focus.
- Excellent written and verbal communication skills.
- Proven ability to multi-task and prioritize.
- Must be flexible and able to adapt quickly to new systems and procedures.
- Excellent computer skills including Microsoft Office Suite. Strong Excel skills and experience with a CRM system (ideally Salesforce).
