About This Opportunity: Parking Review Representative (Burnside)
The Corporation of The City of Victoria is currently seeking a Parking Review Representative (Burnside) to join their team in Burnside.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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street occupancy permits.
Compile list of unpaid fines for collection agency; approve towing of vehicles. Liaise with other City departments and outside agencies such as Adjudicator, collection agencies and equipment suppliers to follow up on administrative or equipment operational issues. Monitor outcome and schedule of the independent Adjudicator. Attend hearings and prepare packages of evidence to provide to the Adjudicator.
Perform related duties where qualified.
INDEPENDENCE:
Work is performed according to established policy and procedure or is assigned by supervisor. Work is reviewed upon completion.
Deviations from policy, procedure or standard practice are referred to supervisor.
WORKING CONDITIONS
Physical Effort:
Sit with arms unsupported while keyboarding. (frequent)
Touch keying on a calculator. (occasional)
Mental Effort:
Deal with complaints and negative comments. (frequent)
Visual/Auditory Effort:
Focus on a variety of source data and a computer screen for short periods. (frequent)
Work Workplace:
Office
KEY SKILLS AND ABILITIES
Communications and customer service skills.
Writing in plain language.
Diplomacy when dealing with customers and enquires.
Organize and prioritize work.
Understand and apply the principles of office administration and payment processing.
Working level operation of current City word processing, excel and related specialty software.
Interpret and explain bylaws and regulations related to parking.
Use standard office equipment.
Maintain accurate records.
Establish and maintain effective working relationships.
Deal effectively with public and outside agencies.
QUALIFICATIONS
Formal Education, Training and Occupational Certification:
High school graduation.
Experience:
Three (3) years of customer service and administrative experience or an equivalent combination of education and experience.
OTHER: May be requested to substitute in a more senior position.
To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join The Corporation of The City of Victoria?The Corporation of The City of Victoria offers a supportive work environment in Burnside, where employees can grow and develop their skills. This Parking Review Representative (Burnside) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Parking Review Representative (Burnside) at The Corporation of The City of Victoria in Burnside.
Click the Apply button above to submit your application and take the next step in your career.
