About This Opportunity: Driver Examiner 2 Ottawa Walkley Bilingual
Serco is currently seeking a Driver Examiner 2 Ottawa Walkley Bilingual to join their team in Ottawa.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Position Description & Qualifications
\nThis role has a starting hourly rate of $27.43! If you enjoy working with the public in a high energy and dynamic environment, challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills to Serco Canada Inc., where challenging and rewarding job opportunities await you!\n
Serco supports the Ministry of Transportation as a prime contractor for their Driver Examiner Services (DES) contract which supports DriveTest Centre operations, providing customer information and assisting members of the public at various stages of the driver’s licensing process. Our team of Driver Examiners engages with customers in a friendly, knowledgeable and professional manner.
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You will be part of a team that works closely with the customer and other Serco teams that examine applicants through a road test to determine their abilities in the mechanics and handling of vehicles.
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Driver
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Examiners also conduct controlled class tests, observe and assess riding habits, skills and the applicants’ demonstrated ability in the operation of vehicles, making notes on applicants’ compliance to traffic laws, how they handle stressful situations, their adherence to driving regulations and secure driving practices.
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You will provide examination results and details regarding errors, as well as areas requiring improvement and complete the evaluation forms for road test assessments, entering road test results into a system/computer. Serco’s Regional Managers and individual Site Managers lead the team of Driver Examiners, offering many years of experience working with our customer and providing the Ministry with excellence in customer care.
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This position is contingent upon your ability to Pass Criminal Record Check (CPIC); Fingerprint Criminal Record Check.
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In This Role, You Will
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1‑4 years of customer service experience in a service environment.
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Position Details
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Employment Type: Must have and maintain an acceptable driving record—no more than four demerit points and three violations at all times during employment as a Driver Examiner.
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Hours: This position may require extended shift hours including evenings and possibly Saturday and Sunday hours (depending on location) during certain periods of the year when DriveTest Centre volume is higher.
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Location: Ottawa
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
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Bilingualism (English/French) is an asset
Why Join Serco?Serco offers a supportive work environment in Ottawa, where employees can grow and develop their skills. This Driver Examiner 2 Ottawa Walkley Bilingual position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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