About This Opportunity: Customer Service Sales Specialist (Whitchurch-Stouffville)
Science Based Ingredients is currently seeking a Customer Service Sales Specialist (Whitchurch-Stouffville) to join their team in Whitchurch-Stouffville.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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solving
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· Use CRM Software to enter data and create reports
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Cultivate and deepen customer and suppliers’ relationships and address their needs in a timely manner
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· Communicate with existing customers and potential customers over the phone and via emails
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· Listen to customer queries and solve them with the Sales Team’s assistance, if needed
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· Respond to customers’ concerns and questions and send additional information promptly
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· Assist with servicing customer accounts
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· Develop the necessary documents, letters, and statements, as required by the Sales Team
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· Maintain records of interactions with customers in an orderly manner
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Assist the Sales Team by sending samples and technical documents, following up with potential customers, as directed by the sales team, and assist the Sales team as needed.
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· Oversee the inventory of the samples
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· Understand/Learn our ingredients
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Requirements
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Bachelor’s degree in Business, Economics, or related field
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· Minimum of 1 year experience in sales, customer service or administration/executive support
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· Experience with CRM software (specifically HubSpot) and MS Office, Word and Excel.
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· Experience in the nutraceutical industry an asset
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· Exceptional verbal and written communication, and interpersonal skills.
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· Ability to work weekends and after hours, as required.
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· Fast learner. Strong phone presence.
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· Superior negotiation, documentation, listening and resolving conflict skills.
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· Able to multitask in a fast
Position Details
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Location: Whitchurch-Stouffville
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Science Based Ingredients?Science Based Ingredients offers a supportive work environment in Whitchurch-Stouffville, where employees can grow and develop their skills. This Customer Service Sales Specialist (Whitchurch-Stouffville) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service Sales Specialist (Whitchurch-Stouffville) at Science Based Ingredients in Whitchurch-Stouffville.
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