Who We Are St. John Ambulance, British Columbia & Yukon (SJA BCY) is a profit-for-purpose ‘mission-led enterprise’ committed to empowering safer communities through first aid leadership. SJA BCY is part of the federated St. John Ambulance organization in Canada, which is represented from coast to coast. We are privileged to be part of an organization with over 900 years of service to humanity. Today, SJA BCY is a market leader in the development and delivery of first aid courses, first aid products and we support first aid in communities through our 2000 plus volunteers. The Opportunity Our British Columbia and Yukon headquarters is seeking an energetic Customer Care Specialist in our call centre. You are an extraordinary multi-tasker who will be cultivating, building, and maintaining positive customer relations by responding to inquiries and complaints in a professional manner. You will ensure that all duties and responsibilities are completed accurately and delivered with high quality, in a timely and professional manner. This includes ensuring a quality image conveyed by St. John Ambulance BC & Yukon, at all times, and consistently and effectively communicating the St. John Ambulance vision. This in office position is a great opportunity for anyone looking to begin their career in an office environment. Responsibilities and Duties - Manage the Customer Care email queue by addressing the incoming email inquiries; - Conduct warm and cold calls to new and existing customers; - Handle inbound requests by phone, chat, and email to make the customer experience as effortless as possible; - Assist clients with their day-to-day activities related to their SJA Account including, but not limited to: Class registration; Product inquiries, payment process, and troubleshooting; and Updating and maintaining account and contact database in CRM. - Consistently perform to exceed the centers KPIs; - Maintain a positive, friendly, and motivating environment within the team while adapting to changing business needs; - Contribute ideas to resolve problems, serve customers, and improve productivity; - Communicate and escalate client issues as required to Management and Team Lead; - Cultivate, build, and maintain positive customer relations by responding to inquiries and complaints in a professional manner; - Perform accounts receivable activity on the delinquent accounts; and - Work closely with peers to meet and exceed customer demands. Qualifications and Skills - Previous customer service, call centre, sales or CRM experience is an asset (but not required; on-the-job training will be provided); - Excellent written, oral, and interpersonal communication skills; - High knowledge retention; - Ability to answer client questions about SJA products and courses accurately; - Strong problem-solving skills; - Ability to work in an environment where deadlines are a priority; - Ability to handle multiple tasks simultaneously; - Detail orientated and tech-savvy; and - Experience in MS Office. Why Join SJA BCY? - Competitive compensation package and a commitment to creating a growth environment for everyone on our team; - An opportunity to work in a historic and impactful organization that saves people’s lives; - Comprehensive benefits package; and - Pension plan with employer matching program. SJA BCY is a welcoming and collaborative organization. We welcome diversity in our organization and qualified applicants of all backgrounds are encouraged to apply. Job Types: Full-time, Permanent Pay: $37,050.00-$39,000.00 per year Benefits: - Company pension - Dental care - Extended health care - On-site parking Experience: - Customer service: 1 year (required) - Call center: 1 year (required) Work Location: In person

Your Complete Guide to Job Listings in Oakridge

Looking for job listings in Oakridge? You've found the right place. Oakridge offers 100+ active job opportunities across various industries, including technology, education and accounting. Oakridge provides a dynamic job market with opportunities for professionals at all career levels.

Top Industries in Oakridge

Oakridge's economy is driven by several key sectors. Currently, the most important hiring categories include Technology (44 positions), Education (14 positions), Accounting (11 positions), Transportation (10 positions) and Human Resources (5 positions). These sectors offer competitive salaries and strong career growth opportunities.

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Employers in Oakridge offer flexible work arrangements, including full-time positions, part-time roles, contract opportunities, and temporary assignments. Many companies now offer remote and hybrid options, especially in technology, customer service, and administrative roles.

Why Work in Oakridge?

Growing job market: 100+ active positions across various sectors
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Daily updates: New positions added daily by verified employers

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Frequently Asked Questions About Job Listings in Oakridge

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How many job listings are available in Oakridge?

Currently there are 100+ active job listings in Oakridge across all industries. This includes full-time, part-time, contract, and temporary positions. Our database is updated daily with new opportunities from verified employers.

What are the top hiring industries in Oakridge?

The top hiring industries in Oakridge are Technology, Education, Accounting, Transportation, Human Resources. These sectors offer competitive salaries, strong career growth potential, and diverse opportunities for professionals at all levels.

What employment types are available in Oakridge?

Oakridge offers diverse employment types: internship (36 jobs), part time (36 jobs), on call (13 jobs), full time (7 jobs), contract (4 jobs), temporary (3 jobs) and volunteer (1 job). Use our filters to find positions matching your preferences.

Are remote work listings available in Oakridge?

Yes! Many employers in Oakridge offer remote and hybrid work options, especially in technology, customer service, marketing, and administrative roles. Remote positions allow you to work from anywhere while maintaining employment with companies based in Oakridge.

How do I apply for job listings in Oakridge?

Browse the listings above and click on any position to see full details and application instructions. Each job listing includes information about the employer, requirements, salary range (when available), and how to apply. Most applications can be completed online.

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Customer Care Specialist (Oakridge)

Your Complete Guide to Job Listings in Oakridge

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Why Work in Oakridge?

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Frequently Asked Questions About Job Listings in Oakridge

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Customer Care Specialist (Oakridge)

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