About This Opportunity: Team Lead, Support, AU Service Centre (Athabasca)
Athabasca University is currently seeking a Team Lead, Support, AU Service Centre (Athabasca) to join their team in Athabasca.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
ā¢
No specific education requirements
Required Experience
-
ā¢
Athabasca Universityis currently recruiting for a Team Lead, Support, AU Service Centre.
\n
This is a temporary position ending in July 2027.
\n
The Position:
\nCollaborating closely with the Manager, Student Service Centre, the Team Lead, Supportaligns services with institutional goals, emphasizing consistency and excellence. Team Leads take charge of leadership, coaching, and support for their team, fostering qualified growth and commitment while addressing escalated student concerns for optimal resolution and satisfaction. Their contributions significantly impact the Student Service Centre's success, elevating the institution's overall performance and enhancing the student experience.\n
The Team Lead, Supportwill lead employees withinthe Student Supportpillar. Supports to students in this pillar include support and services to students in admissions, registration, tuition and student fees, financial aid and scholarship information, student records and transcripts, appeals, exams and convocation.
\n
The Team Lead, Supportwill also be knowledgeable about what services are offered by other departments and faculties across the university so that they are able to share information appropriately on expected processes and make effective referrals. Services are provided to all categories of students.This positionmay be required to be on call for varying shifts such as, evenings and weekends to support their teams during these work rotations.
\n
Qualifications:
\n
Position DetailsKey Responsibilities
-
ā¢
Effectively perform assigned job duties
-
ā¢
Maintain safety and cleanliness in the workplace
-
ā¢
Work effectively with team members
-
ā¢
Follow company policies and procedures
-
ā¢
Perform tasks according to quality standards
Qualifications
-
ā¢
Reliability and punctuality
-
ā¢
Ability to work independently and in a team
-
ā¢
Strong work ethic and positive attitude
-
ā¢
Ability to follow instructions
Why Join Athabasca University?Athabasca University offers a supportive work environment in Athabasca, where employees can grow and develop their skills. This Team Lead, Support, AU Service Centre (Athabasca) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Team Lead, Support, AU Service Centre (Athabasca) at Athabasca University in Athabasca.
Click the Apply button above to submit your application and take the next step in your career.
