About This Opportunity: Spa Experience Coordinator Waterdown
Magnolia House is currently seeking a Spa Experience Coordinator Waterdown to join their team in Waterdown.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Overview*
\nAt Magnolia House Spa, we are dedicated to creating a luxurious, welcoming, and results driven experience for every guest. Our team is passionate about wellness, beauty, and exceptions service. We are looking for someone who shares that passion to be the face our our spa.\n
The Spa Experience Coordinator is the first and last impression of our spa. This role is perfect for someone who thrives in a client focused environment, loves creating meaningful connections, and has a natural ability to stay organized and calm in a fast paced setting.
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Responsibilities*
Greet and welcome clients with warmth and professionalism
Manage appointment booking, confirmations and spa’s scheduling system to optimize appointment flow and reduce wait times
Educate clients on spa services, promotions and retail products
Coordinate with therapists and staff to ensure timely service delivery and proper room preparation
Handle client inquiries, feedback, and concerns professionally to promote positive experiences
Maintain cleanliness and organization of the reception area and retail space
Support retail sales by recommending products suited to client needs and promoting special offers
Assist with administrative tasks such as processing payments, maintaining client records, and inventory management
Uphold health and safety standards in accordance with spa policies and regulations
Experience*
Previous experience in customer service or hospitality is preferred with a minimum of 2 years experience.
Solid organizational skills with the ability to multitask efficiently in a fast
Position Details
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Hours: $21.00 per hour
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Expected hours: 20 – 25 per week
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Perks
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Versatile schedule
On
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Location: Waterdown
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Magnolia House?Magnolia House offers a supportive work environment in Waterdown, where employees can grow and develop their skills. This Spa Experience Coordinator Waterdown position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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