About This Opportunity: Senior IT Support Specialist Role (Mount Royal)
Groupe Dynamite, Inc Garage is currently seeking a Senior IT Support Specialist Role (Mount Royal) to join their team in Mount Royal.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Join as a Senior IT Support Specialist to enhance store operations. Manage installations, escalations, rollouts, and hardware maintenance while supporting recent store openings with comprehensive solutions.
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This role is pivotal in overseeing technical tasks that ensure smooth functioning across retail locations. You will be responsible for troubleshooting and providing guidelines for complex issues while maintaining vital documentation of IT systems. Collaborating with vendors and performing hardware configurations are also key aspects of this role.
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Key Responsibilities:\n• Coordinate IT installations and setups for stores\n• Provide escalation support for technical challenges\n• Manage software rollouts and updates effectively\n• Oversee technical installation and maintenance of hardware\n• Liaise with vendors for IT equipment and services
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Requirements:\n• 2–5 years of IT support experience required\n• Diploma in Computer Science or related discipline\n• Proficiency in systems administration and networking\n• Strong communication skills for diverse stakeholders\n• Must be available for occasional travel and flexible shifts
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Utilize your IT expertise to support the dynamic needs of stores and deliver exceptional service to internal teams.
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Groupe Dynamite, Inc Garage?Groupe Dynamite, Inc Garage offers a supportive work environment in Mount Royal, where employees can grow and develop their skills. This Senior IT Support Specialist Role (Mount Royal) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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