About This Opportunity: Senior Fullstack Engineer - Observability Real User Monitoring (RUM) | Canada | Remote New Cana[...] (New Glasgow)
Grafana Labs is currently seeking a Senior Fullstack Engineer - Observability Real User Monitoring (RUM) | Canada | Remote New Cana[...] (New Glasgow) to join their team in New Glasgow.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Observability Real User Monitoring (RUM) Grafana Labs is a remote‑first open‑source powerhouse. There are more than 20 M users of Grafana, the open‑source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3 000 companies—including Bloomberg, JPMorgan Chase, and eBay—manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self‑managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open‑source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation‑driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career‑defining opportunity.
This is a full‑time remote prospect. We are considering candidates from US and Canada only. The chance We’re building systems that ingest and process massive amounts of telemetry—sessions, events, traces, and logs—and make them explorable in real time. This requires deep expertise in high‑performance backend systems, columnar storage, and intuitive frontend experiences.
Our solutions are tightly integrated with OpenTelemetry and Grafana Cloud. We care deeply about performance, cost‑efficiency, and developer experience across the entire stack—from instrumentation to query layer to visualization.
We value open standards, great developer experience, and doing the hard engineering needed to ship reliable software at scale. You may not meet every requirement below. If this role excites you, please raise your hand.
What you’ll be doing
Build and evolve fullstack features for RUM, spanning backend services, APIs, storage systems, and frontend user experiences.
Design and implement systems that ingest, store, and query high‑cardinality, high‑volume telemetry data using columnar/analytical databases.
Develop performant query layers and APIs that power real‑time exploration of user sessions, traces, and events.
Contribute to frontend applications that visualize RUM data, enabling users to debug performance issues and understand user behavior.
Work on data modeling, indexing strategies, and query optimization to ensure low‑latency, cost‑efficient analytics at scale.
Own projects end‑to‑end: from design and implementation to deployment, monitoring, and iteration.
Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback.
Ensure quality through testing, observability of your own systems, documentation, and smooth upgrade paths.
Collaborate cross‑functionally with backend, frontend, product, and solutions engineering to deliver cohesive observability workflows.
Support teammates, participate in technical design discussions and help shape the RUM roadmap.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company‑funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI‑assisted development: faster prototyping, test generation, refactors, documentation, and incident follow‑ups—always paired with strong code review and quality standards.
You’ll also have access to frontier models (e.g., GPT‑Codex 5, Claude Opus 4.6, Gemini 3 Pro).
What makes you a great fit
5+ years of full‑stack engineering experience with strong backend fundamentals
Backend experience (Go is preferred) and frontend experience, we use TypeScript and React
Experience building or operating distributed systems in production (e.g., Kafka, WarpStream, ClickHouse, Cassandra, Postgres)
Familiarity with cloud‑native systems (Docker, Kubernetes, AWS, GCP, Azure)
Experience working with high‑throughput, high‑cardinality data (logs, metrics, traces, events)
Strong understanding of data modeling, query optimization, and performance tradeoffs
Experience designing and building APIs and distributed services
Experience building data‑heavy UIs (dashboards, query tools, debugging interfaces)
Familiarity with observability concepts (traces, logs, metrics) and/or OpenTelemetry
Strong communication skills and ability to work in a remote, distributed team
Pragmatic, self‑driven, and comfortable navigating ambiguity
Customer‑focused mindset with a passion for developer experience
Bonus / nice‑to‑have
Mobile development experience (iOS or Android) or famili
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Grafana Labs?Grafana Labs offers a supportive work environment in New Glasgow, where employees can grow and develop their skills. This Senior Fullstack Engineer - Observability Real User Monitoring (RUM) | Canada | Remote New Cana[...] (New Glasgow) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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