About This Opportunity: Regional Operations Manager (Sherbrooke) (Cookshire-Eaton)
St-Amour is currently seeking a Regional Operations Manager (Sherbrooke) (Cookshire-Eaton) to join their team in Cookshire-Eaton.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Job description: The Regional Operations Manager is responsible for the overall performance of a territory comprising several retail stores.
He or she ensures that sales, profitability, customer service, and operational excellence objectives are met.
He or she acts as a strategic leader for store managers and ensures that company standards are applied consistently.
Main responsibilities: 1.
Financial performance: Achieve and exceed sales, margin, and profitability targets.
Analyze key performance indicators (KPIs) and implement action plans.
Optimize operating costs (labor, inventory, losses, expenses).
Ensure rigorous management of regional budgets. 2.
Leadership and team management: Supervise, coach, and develop store managers.
Participate in the recruitment, training, and succession planning of managers.
Evaluate performance and ensure disciplinary management as needed.
Mobilize teams around organizational objectives and culture. 3.
Operational Excellence: Ensure compliance with corporate policies, procedures, and standards.
Ensure health and safety compliance.
Maintain high standards of merchandising and visual presentation.
Conduct regular store visits and produce evaluation reports. 4.
Customer experience: Promote a customer
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centric culture.
Analyze satisfaction indicators and correct discrepancies.
Manage complex situations or major complaints. 5.
Strategic management: Participate in the development and execution of regional strategies.
Identify market growth opportunities.
Collaborate with head office teams (HR, marketing, operations, finance).
Skills and qualifications: Education and experience: Degree in administration, management, or related field (an asset).
Minimum of 5 to 8 years of experience in multi
Position Details
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Location: Cookshire-Eaton
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join St-Amour?St-Amour offers a supportive work environment in Cookshire-Eaton, where employees can grow and develop their skills. This Regional Operations Manager (Sherbrooke) (Cookshire-Eaton) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
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