About This Opportunity: Patient Service Agent – Business Office – Casual Me Meaford
Brightshores Health System is currently seeking a Patient Service Agent – Business Office – Casual Me Meaford to join their team in Meaford.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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Categories: Clerical / Administration
Location(s): Meaford
Types: Casual
POSITION LOCATION: MEAFORD
UNION AFFILIATION: OPSEU – CLERICAL
STATUS: CASUAL
WAGE RATE: $24.526 – $26.436
Reporting to the Manager of Central Registration and Switchboard, this position consists of patient service for the registering, booking, interviewing, scheduling and confirmation of patient visits. . Supports other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality. It also includes scheduled order entry and data quality.
QUALIFICATIONS
High school Diploma and/or post secondary medical secretarial education or equivalent
Successful completion of PM Access (testing and training is available through Organizational Development and Learning)
Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patient
Required Experience
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task
Experience working on a Switchboard
Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable)
Microsoft Office experience in Word (to be tested)
Typing – 30 WPM (to be tested)
Medical terminology (to be tested)
Ability to understand verbal and written instructions
Capable of filing
Ability to work all shifts
Recent satisfactory attendance and performance records
Knowledge of and adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence)
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Brightshores Health System?Brightshores Health System offers a supportive work environment in Meaford, where employees can grow and develop their skills. This Patient Service Agent – Business Office – Casual Me Meaford position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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