About This Opportunity: Membership Specialist (Quebec)
The Society of Obstetricians and Gynaecologists of Canada is currently seeking a Membership Specialist (Quebec) to join their team in Quebec.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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up(s) Implement strategies to engage less active members Serve as staff support for the Membership Committee of the Board to help inform the member engagement strategy Collaborate with the communications team for member communications Assist in the development of the annual business plan and strategy Plan member recognition sessions and events Member Monitoring and Assessment Follow‑up with members on a regular basis to stay abreast of new developments, new and evolving needs, etc. Track and assess member participation in different events Design, collect and assess data through periodic member surveys to stay abreast of new developments, new and evolving needs Participate in the review and implementation of the organization’s workplan Manage the membership database, including overseeing all data entry, imports and exports, cleanup, and tracking Analyze membership data and provide reports on key performance indicators to the leadership team Membership Retention & Renewal Coordinate and manage the annual renewals and new membership campaigns Manage and liaise with a third‑party call centre for member outreach initiative Ensure smooth system of membership renewal is in place Coordinate and manage all requests pertaining to the membership renewal Other Oversee, manage, and process publication subscriptions; correspond with external partners and provide publication stats and reports; process all publication orders Oversee, manage, and process Job Bank submissions Act as back up person to answer calls from the main phone line Lead/and or participate in special projects throughout the year Perform other duties identified as a priority by Management QUALIFICATIONS, EXPERIENCE and KEY SKILLS College Diploma or University Degree Bilingual in French and English (oral and written) Minimum of 3 years’ relevant work experience Demonstrated knowledge of CASL and privacy legislation Experience working with a membership database, familiarity with iMIS is an asset Proficient with the use of social media on multiple platforms Proven track record working under pressure and handling multiple priorities Exceptional customer service Superior writing and editing skills The ability to rapidly learn and use new software The ability to deal effectively and tactfully with a wide variety of people in correspondence, on the telephone, and in person The ability to make decisions and resolve problems independently A high level of individual initiative and creativity Attention to detail, high standards, and an eye for accuracy, especially error‑free data entry and writing The ability to maintain strict confidentiality of member and organization information Familiarity with non‑profit and membership best practices, tools, and techniques Excellent organizational, management, and coordination skills Proficient Microsoft Office user (Outlook, Word, PowerPoint) with advanced Excel skills Ability to travel, when required, for the purpose of representing the organization, incl
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join The Society of Obstetricians and Gynaecologists of Canada?The Society of Obstetricians and Gynaecologists of Canada offers a supportive work environment in Quebec, where employees can grow and develop their skills. This Membership Specialist (Quebec) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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