About This Opportunity: Manager, Customer Experience (Brooks)
TD is currently seeking a Manager, Customer Experience (Brooks) to join their team in Brooks.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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$80,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
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The base pay actually offered may vary based upon the candidate's skills and experience, job
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giving and customer conversation strategies and tactics to improve and promote a legendary customer experience · Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues · Administer complex daily branch administrative duties · Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines · Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed · Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly Job Requirements: · Undergraduate degree and/or over 3 years of relevant work experience · Sound knowledge of processes management, business and operational functions including banking solutions and concepts · Proficiency in software tools including MS Office, and internet application · Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way · A go
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paced work environment Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
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TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
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Our Total Rewards Package Our Total
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Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental
Position Details
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Hours: Work Location: Brooks, Alberta, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $57,100
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Location: Brooks
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join TD?TD offers a supportive work environment in Brooks, where employees can grow and develop their skills. This Manager, Customer Experience (Brooks) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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