About This Opportunity: Lead for Telecare Service Management (Altona)
London Borough of Merton is currently seeking a Lead for Telecare Service Management (Altona) to join their team in Altona.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
Oversee a vibrant Telecare service dedicated to community safety and independence. Inspire a team to utilize technology and creative practices in monitoring and response.
\n
In this leadership role, you will manage the Telecare service operations while ensuring high standards of service delivery. Your responsibilities include adjusting staff rosters, guiding the development of new initiatives, and promoting a culture of independence for customers. A passion for service improvement and an adaptive work style are essential to meet the needs of a 24/7 operation.
\n
Key Responsibilities:\n• Ensure compliance with telecare service standards\n• Oversee staff supervision and scheduling\n• Promote innovative solutions for service improvement\n• Enhance customer independence and wellbeing\n• Facilitate team adaptation during service changes
\n
Requirements:\n• Experience in telecare or similar call center roles\n• Excellent management and leadership skills\n• Ability to work flexibly in a 24/7 environment\n• Vision for customer
Position DetailsKey Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
Why Join London Borough of Merton?London Borough of Merton offers a supportive work environment in Altona, where employees can grow and develop their skills. This Lead for Telecare Service Management (Altona) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Lead for Telecare Service Management (Altona) at London Borough of Merton in Altona.
Click the Apply button above to submit your application and take the next step in your career.
