About This Opportunity: Insurance Systems Analyst (Bradford West Gwillimbury)
CAA Club Group is currently seeking a Insurance Systems Analyst (Bradford West Gwillimbury) to join their team in Bradford West Gwillimbury.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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About Us At CAA Club Group, we are passionate about keeping our Members protected – whether they are on the road, at home, or travelling abroad. As a trusted member‑based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such as road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. We cultivate a supportive working environment and strive to deliver the best for our Members.Position Details We are seeking a highly skilled Systems Analyst to support and enhance our production insurance systems across Property & Casualty (P&C) and Travel Medical Insurance lines of business. This role is responsible for analyzing and resolving production incidents, deploying releases and configuration changes, and ensuring the stability, performance and reliability of applications running across Windows, Linux and AWS environments.What You Will DoProvide day‑to‑day support for production insurance systems (P&C and Travel Medical)Analyze, troubleshoot and resolve production incidents within SLA timelinesPerform root cause analysis and implement corrective and preventative actionsCollaborate with business, BA, development, DevOps and vendor teams to ensure timely resolution of issuesDeploy application releases, configuration updates and hotfixes across Windows, Linux and AWS environmentsValidate deployments, perform smoke testing and coordinate with stakeholdersSupport applications hosted on Windows Server, Linux (RHEL preferred) and AWSManage and troubleshoot components such as IIS, Tomcat and cloud‑native servicesReview logs, monitor system health and proactively identify performance issuesWrite and maintain high‑quality support documentation, runbooks and deployment guidesUtilize monitoring tools (e.G., SCOM, Pingdom, Datadog, CloudWatch, CloudTrail) for performance analysis and alertingSupport implementation and tuning of monitoring dashboards and automated alertsWork closely with internal IT teams, business stakeholders and external vendorsCommunicate technical findings clearly to both technical and non‑technical audiencesParticipate in on‑call rotation and provide after‑hours support as requiredWho You Are5+ years of experience supporting production applicationsExperience supporting insurance systems (P&C and/or Travel Medical)Strong troubleshooting skills across Windows, Linux and AWS environmentsHands‑on experience with Windows Server IIS, Linux (RHEL preferred), application servers (Tomcat or similar)Experience deploying applications, web service and configuration changesAbility to read and interpret logs, XML, JSON and integration payloadsUnderstanding of SDLC, DevOps practices, CI/CD tools (Azure DevOps, TeamCity or similar)AWS Certified SysOps Administrator – AssociateStrong communication, analytical and customer service skillsAbility to work independently and collaboratively in a fast‑paced environmentKnowledge of insurance business processes (P&C and/or Travel Medical) preferredITIL certification preferredOur Commitment We are an equal‑opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CAA Club Group will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.#J
Position Details
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Location: Bradford West Gwillimbury
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join CAA Club Group?CAA Club Group offers a supportive work environment in Bradford West Gwillimbury, where employees can grow and develop their skills. This Insurance Systems Analyst (Bradford West Gwillimbury) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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