About This Opportunity: Industry Support Specialist (Côte Saint-Luc)
Endress+Hauser Flowtec is currently seeking a Industry Support Specialist (Côte Saint-Luc) to join their team in Côte Saint-Luc.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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outs while maintaining accuracy and deadlines. Are you confident in your ability to communicate clearly and proactively across different teams? Solid bidirectional communication is key to supporting the selling process and fostering trust with internal and external partners. Responsibilities Triages incoming specifications and bid requests as well as assessing for staggered deliveries to ensure handled within the correct Process workflow stream. Communicates directly with the customer, prior to quotation stage, for tender qualifications or clarifications, as well as obtains approval to offer E+H alternates where competitors have been listed on Creates quotable bill of materials (BOM) from specifications (including drawings) and BOM for 3rd party materials. Conducts commercial review and approval according to our processes, including 3rd party assessment. Identifies technical, contractual and other project risks and appropriate risk responses in acquisition as well as execution phases of projects. Creates and sends quotes to all requesting contractors by the required deadline when support is required. Fosters customer satisfaction and enhances customer relationships as the main point of contact during the project execution phase. Support review of shop drawings as required. May need to liaise with our Projects team and Global Tendering Team where required. Liaise with Solutions team when there is a solution involved in the tender or specifications. Create and maintain templates and tools to streamline workflows and manage customer specific templates. Provides clear and concise communications to customers, and key stakeholders according to the specific project requirements and expectations including proactive identification of deviations. Supports companywide continuous improvement processes including complaint management, Kaizen, ISO audits and internal Process Improvement Workshops. What do we expect from you? Bachelor’s degree in Engineering or diploma in Instrumentation, technology or related work experience Demonstrable project management experience in a technical environment PMP certification would be an asset Salesforce and ERP such as SAP experience would be an asset Strong experience in and understanding of the Municipal water/wastewater industry and tendering process required 5
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7 years of experience within Sales, Marketing or Technical Customer Support role in a Manufacturing, Industrial and/or Automation workplace. Fluency in English and French is required for this National role What can you expect from us? We are a family
Position Details
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Hours: Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance. We are committed to Eco
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Location: Côte Saint-Luc
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Endress+Hauser Flowtec?Endress+Hauser Flowtec offers a supportive work environment in Côte Saint-Luc, where employees can grow and develop their skills. This Industry Support Specialist (Côte Saint-Luc) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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