About This Opportunity: Helpdesk Specialist, Level 2 - Contract (Ottawa)
LRO Staffing is currently seeking a Helpdesk Specialist, Level 2 - Contract (Ottawa) to join their team in Ottawa.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
driven changes, and ensure accurate version control across all materials
Support site managers, coaches, and trainers by ensuring DRMIS training materials, job aids, and supporting documentation are accurate, updated, and aligned with current business processes
About You
The successful candidate will have the following:Mandatory Requirements:
Minimum of 36 months of experience (within the last 60 months) performing Helpdesk Specialist
-
•
related tasks in SAP or DRMIS environments
Minimum of 24 months of experience (within the last 60 months) using SAP Solution Manager (SOLMAN)
Minimum of 24 months of experience (within the last 120 months) providing SAP or DRMIS Helpdesk support via phone and email
Experience supporting environments with 1,000+ users
Experience analyzing, troubleshooting, and resolving system and business process issues
Experience managing incidents and working with ticketing systems
English essential
Assets may include:Experience working with SAP and/or DRMIS modules such as:
Plant Maintenance (PM)
Material Management (MM)
Workforce Management (WFM)
Defence Force and Public Security (DFPS)
Experience supporting maintenance, logistics, or equipment management environments
Experience supporting Government of Canada or defence
-
•
related environments
Experience maintaining training materials and procedural documentation
About the Job
Contract duration: 2 years, with possible 6 months extension
Hybrid (on
Position DetailsKey Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
Why Join LRO Staffing?LRO Staffing offers a supportive work environment in Ottawa, where employees can grow and develop their skills. This Helpdesk Specialist, Level 2 - Contract (Ottawa) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Helpdesk Specialist, Level 2 - Contract (Ottawa) at LRO Staffing in Ottawa.
Click the Apply button above to submit your application and take the next step in your career.
