About This Opportunity: Health Services Manager - Chronic Pain (Truro)
Nova Scotia Health Authority is currently seeking a Health Services Manager - Chronic Pain (Truro) to join their team in Truro.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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About The Opportunity Reporting to the Director of Rehabilitation, Ambulatory Care and Supportive Care Services, the Health Services Manager (HSM), Chronic Pain Services is accountable for the leadership, planning, implementation, and coordination of Chronic Pain Services within the Northern Zone. The HSM oversees the daily operations of a multi‑site, integrated, and multidisciplinary Chronic Pain Service across the Northern Zone, ensuring coordinated access, standardized workflows, and consistent service delivery. In alignment with provincially integrated pain services, the HSM will work closely with Eastern Zone partners to strengthen and sustain the Chronic Pain Program at St. Martha’s Regional Hospital, ensuring the site is well supported through shared resources, clinical alignment, and operational coordination.
Responsibilities The HSM is responsible for: operational implementation of a provincially integrated and standardized Chronic Pain Service model across the zone, oversight of all clinical and administrative workflows, engagement of the interdisciplinary team to support high‑quality care, equitable wait‑list management, and optimized patient flow; development of key performance indicators in collaboration with provincial pain services; alignment with quality and safety frameworks, monitoring processes, and coordinated resource utilization; supervision of a cross‑site administrative model, leadership of workflow development, standardization, and training; and integration with Ambulatory Care, Perioperative Services, Rehabilitation Services, and Provincial Pain Services.
About You
Bachelor’s Degree in a health discipline.
Registration with the appropriate professional regulatory body (or eligibility).
Minimum of 5 years relevant clinical experience.
Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment.
Experience with chronic pain services preferred.
Experience implementing multi‑site clinical programs.
Experience developing and facilitating strategies consistent with the principles of Organizational Health.
Knowledge of and experience with change management principles and methodologies (PROSCI preferred).
Demonstrated experience in quality improvement, process redesign, and workflow optimization.
Excellent leadership, organizational, analytical, problem‑solving, conflict resolution, negotiation, strategic thinking and decision‑making skills, with the ability to successfully change, adapt, overcome, and cope with unexpected challenges.
Demonstrated proficiency in program planning, financial and human resource management, oral and written communication and interpersonal effectiveness.
Demonstrated ability to develop and maintain strategic partnerships and collaborative working relationships with a variety of internal and external partners across the healthcare continuum.
Demonstrated commitment to employee and self‑development and continuous quality improvement.
Demonstrated ability to lead within the LEADS in a Caring Workplace framework.
Proficiency with computer applications including Microsoft Word, Power Point, Excel, internet, email, and the ability to utilize health information systems for decision support.
Physical and mental capabilities to perform the duties of the position such as managing multiple priorities, time‑sensitive deadlines, stressful situations, working flexible/extended hours and travelling within and outside NSHA as necessary.
Competence in French or other languages is an asset.
Valid Nova Scotia Driver’s License and access to a reliable vehicle.
Hours
Permanent, full‑time position; 75 hours bi‑weekly.
Compensation And Benefits Hourly rate: $44.86
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Nova Scotia Health Authority?Nova Scotia Health Authority offers a supportive work environment in Truro, where employees can grow and develop their skills. This Health Services Manager - Chronic Pain (Truro) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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