About This Opportunity: Guest Service Representative/Relief Night Auditor (Tofino)
Wickaninnish Inn is currently seeking a Guest Service Representative/Relief Night Auditor (Tofino) to join their team in Tofino.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Join our Front Office Team as a Guest Service Representative/Relief Night Auditor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay. The position offers a great deal of flexibility to "think outside of the box" and positively impact guests’ experience. A GSR often has the opportunity to speak with a guest on the phone, make their reservation arrangements, and be the one to greet and check them in upon arrival and bring them to their room to get them settled in!
The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence. Hours of work will be between 11:15pm and 7:15am.
As a Guest Service Representative/Relief Night Auditor you will:
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Minimum 2 years’ experience in the service industry or 1 year in a high
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A valid BC Class 5 Driver’s License (or eligibility) with a minimum of two years of clean driving experience.
Position Details
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Hours: Manage room and restaurant reservations during night hours.
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Location: Tofino
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Wickaninnish Inn?Wickaninnish Inn offers a supportive work environment in Tofino, where employees can grow and develop their skills. This Guest Service Representative/Relief Night Auditor (Tofino) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Guest Service Representative/Relief Night Auditor (Tofino) at Wickaninnish Inn in Tofino.
Click the Apply button above to submit your application and take the next step in your career.
