About This Opportunity: General Manager (Fernie)
crewhr is currently seeking a General Manager (Fernie) to join their team in Fernie.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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performance hospitality leader who thrives on building teams, driving revenue, and creating unforgettable guest experiences?
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Do you bring both strategic discipline and leadership presence to every room you walk into?
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Are you the kind of leader who develops future leaders, not just manages shifts?
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Do you love turning vision into systems, systems into results, and results into lasting success?
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Can you balance the energy of nightlife with the precision of running a serious business?
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Are you ready to take ownership of a venue’s culture, profitability, programming, and performance?
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ABOUT GIBBONS WHISTLER\nSince 1979, Gibbons Whistler has been the backbone of Whistler hospitality, creating unforgettable experiences and making people happy. From legendary après
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first company, rooted in our Core Values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. Every decision, every interaction, every initiative is guided by these principles.
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The Business Leader, Night Operations is the architect of performance for their venue, responsible for culture, profitability, programming, leadership development, and the complete guest journey.
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THIS IS FOR YOU IF:
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You are a high‑accountability leader who takes full ownership of results and performance
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You naturally develop people, building strong leadership benches and elevating talent around you
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You stay calm, focused, and decisive under pressure, especially in high‑energy environments
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You think beyond the moment and operate with a 1–2 year strategic mindset
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You are equally comfortable with people leadership and financial performance
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You prefer building systems and sustainable success, rather than being the center of attention
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You instinctively separate business leadership from personal indulgence, maintaining professionalism and discipline
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You thrive in environments where standards are high and accountability is clear
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You want to build something meaningful, not just run shifts IN THE ROLE, YOU WILL BE:
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Building and developing a strong leadership bench including Shift Leads, Captains, and Entertainment Managers
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Creating a culture of accountability by developing A Players and increasing overall talent density
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Leading structured daily, weekly, monthly, and quarterly operational rhythms
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Conducting consistent 1:1s and performance reviews with clear growth roadmaps for team members
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Recognizing and elevating top performers while coaching emerging leaders
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Owning the complete guest journey, from first impression to long‑term loyalty
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Ensuring every guest experience reflects the standards and energy of the Gibbons brand
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Delivering revenue and profitability targets while maintaining disciplined labour and cost controls
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Owning venue P&L; performance and continuously improving margins and operational efficiency
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Optimizing scheduling, pricing, and venue offerings alongside centralized financial partners
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Ensuring strong inventory discipline and cost awareness across the team
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Making thoughtful, data‑informed decisions that strengthen the long‑term health of the business
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Developing and executing strong 7‑day and 52‑week programming strategies
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Building meaningful relationships with partners, community stakeholders, and resort collaborators
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Aligning programming and partnerships with brand positioning and profitability goals
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EXPERIENCE REQUIRED
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5+ years of progressive hospitality leadership experience, ideally in a resort setting
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Proven ownership of P&L; performance and financial improvement
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Experience operating in high‑volume or multi‑unit environments
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Demonstrated success developing leaders and promoting from within
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Comfort working within KPI‑driven environments
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Eligible to work in Canada
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Existing housing in Whistler is a bonus; however temporary housing can be arranged
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SALARY RANGE
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$65,000 – $80,000 annual salary + bonus based on experience and qualification THE PERKS
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Grow your career within one of Canada’s most iconic mountain towns, with clear pathways to General Manager roles
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Enjoy exclusive discounts and perks: 50% off food & beverage at all Gibbons venues, 20% off The Adventure Group for you and your loved ones, 20% off stays at The Adara Hotel and Gibbons Life Condos, and 20% off at The Spa at Whistler plus generous a wellness stipend to support your health and recovery
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Collaborate with a team that genuinely supports one anothe
Position DetailsKey Responsibilities
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Perform physical work tasks according to instructions
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Maintain a clean and safe work environment
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Operate basic tools and equipment
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Follow supervisor instructions and safety procedures
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Perform tasks effectively and accurately
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join crewhr?crewhr offers a supportive work environment in Fernie, where employees can grow and develop their skills. This General Manager (Fernie) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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