About This Opportunity: Front Store Manager (Summerland)
Shoppers Drug Mart is currently seeking a Front Store Manager (Summerland) to join their team in Summerland.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important? The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
Duties & Responsibilities Operations
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
Ensures staffing levels are adequate to effectively operate the business
Human Resources
Complies with Human Resources Standards
Hires and/or supports hiring for all departments, excluding Pharmacy
Maintains wage administration within SLPH guidelines
Conducts probationary reviews for new hires and annual staff performance reviews
Manages staff performance through ongoing coaching, action planning, and follow‑up
Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
Finance
Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
Meets period, quarterly and annual targets
Sets individual goals for departments to motivate employees and ensures goals are met
Develops and executes strategies to improve business efficiency at the store
Qualifications
Planning, judgement and decision making
Planning and preparation for inventory management
Use judgment and decision making skills to control expenses
Provides effective leadership and ongoing mentorship and ensures development of all staff
Efficient time management skills
Able to prioritize activities quickly in response to changing initiatives
Effective organization and planning skills
Experience
Previous retail management experience for a minimum of 5 years
Demonstrated ability to drive the business, lead by example and support corporate programs
Works effectively with management team
Superior interpersonal, coaching and communication skills
Solid business and financial acumen
Strong relationship builder with key internal and external agencies
Accommodation is available upon request for applicants and colleagues with disabilities. We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
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Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Shoppers Drug Mart?Shoppers Drug Mart offers a supportive work environment in Summerland, where employees can grow and develop their skills. This Front Store Manager (Summerland) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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