About This Opportunity: Fairmont Jasper Park Lodge Guest Services Manager Alberta - C$60,000 - C$68,000 A Year
The Fairmont Jasper Park Lodge is currently seeking a Fairmont Jasper Park Lodge Guest Services Manager Alberta - C$60,000 - C$68,000 A Year to join their team in Jasper.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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convention stage Act as liaison with key departments (Front Office, Conference Services, Housekeeping) to ensure a seamless arrival and departure process Anticipate needs of Accor members, Distinguished Visitors, Special Attention and VIP guests, while corresponding with these individuals to ensure expectations are met and special requests are addressed Review, develop and implement new systems and standards Organize and facilitate monthly meetings Promote health and safety, ensure secure working environment, monthly health & safety meeting is attended and followed up Support the Concierge team to maintain valuable relationship with key business contact such as local attractions, tour companies, transportation operators and other affiliated agencies Seek feedback and perform follow up on guest satisfaction and deals with challenges in accordance with our Mission Statement and philosophy of employee participation Select, train, and manage the performance of staff to ensure Fairmont Hotels & Resorts Standards and Mission Statement objectives are maintained at all times Ensure awareness of all hotel activities and services and oversee the lobby area for cleanliness, maintenance, security and functionality Utilize Labour Management Program to assist with department scheduling Maintain adequate stock of supplies and order when necessary within departmental budget Embrace the Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Other duties as assigned Qualifications Your experience and skills include: Valid Alberta Driver's License required Minimum 1
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2 years in Rooms managerial experience required Experience in Guest Services and/or Concierge is an asset Computer literate with working knowledge of Microsoft Office, as well as Opera, Royal Service Manager, IConcierge (or equivalent) required Must be able to work well under pressure in a fast
Position Details
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Employment Type: time Job details Pay $60,000–$68,000 a year | Job type: Permanent, Full
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Location: Jasper
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join The Fairmont Jasper Park Lodge?The Fairmont Jasper Park Lodge offers a supportive work environment in Jasper, where employees can grow and develop their skills. This Fairmont Jasper Park Lodge Guest Services Manager Alberta - C$60,000 - C$68,000 A Year position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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