About This Opportunity: Customer Services Representative Casual Coaldale
Town of Coaldale is currently seeking a Customer Services Representative Casual Coaldale to join their team in Coaldale.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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first mindset.
Greet visitors and answer incoming phone calls in a professional manner. Provide appropriate information, take accurate messages and transfer calls as required.
Receive and accurately process transactions for facility admissions, memberships, facility rentals, program registrations and various miscellaneous items.
Ensure that cash is correct and dispense accurate amount of change.
Ensure all daily transactions balance with daily balance totals.
Accurately document complaints and escalate as necessary.
Follow up to ensure complaints have been responded to.
Serve as an information liaison for Town staff and members of the general public as it relates to facility bookings.
Provide general facility use instructions, including facility policies and rules to patrons.
Perform light custodial duties in the reception area as assigned.
Attend safety training and meetings as scheduled.
Assist the department in fulfilling its responsibilities.
Perform other duties as assigned.
REQUIREMENTS
Age 16+.
Previous cash handling, POS and computer skills an asset.
Experience in customer service an asset.
Ability to work independently as well as within a team.
Approachable attitude and excellent interpersonal skills.
Flexible, resourceful and able to adapt to a changing workplace.
Subject to a criminal record check.
HEALTH & SAFETY
All employees of the Town of Coaldale are governed by and must be compliant with the Town of Coaldale Safety Program.
Ensure all operations are performed in a safe manner and in accordance with the Town of Coaldale policies, as well as the law as set forth by Alberta’s Occupational Health and Safety Act.
Work Location: In person
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Town of Coaldale?Town of Coaldale offers a supportive work environment in Coaldale, where employees can grow and develop their skills. This Customer Services Representative Casual Coaldale position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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