About This Opportunity: Customer Services Assistant 1 White Rock
Fraser Valley Regional Library is currently seeking a Customer Services Assistant 1 White Rock to join their team in White Rock.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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solving skills required to interpret customer’s needs and offer solutions and alternatives.
Ability to adapt quickly to changing situations and think on your feet.
A broad interest in a variety of genres/authors.
Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
Demonstrated proficiency and interest in using a variety of related digital devices.
Ability to work independently and as part of a team.
Robust interpersonal, oral and written communication skills.
Ability to perform tasks with a high degree of accuracy and attention to detail.
Accurate keyboarding skills of 30 wpm.
Physical ability to perform the duties of the position.
Aptitude and ability to perform basic troubleshooting of software and hardware.
POSITION REQUIREMENTS:
Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs:
UFV: two out of three of the following:
LIBT 100: Introduction to Libraries
LIBT 140: Library Public Services
LIBT 145: Online Searching
Or alternately,
Langara: two out of three of the following:
LIBR 1120: Philosophy and Functions
LIBR 2416: Reference Resources and Services
LIBR 1111: Online Search and Information Handling
Up to six months work related and on the job experience.
Criminal Record check is required.
Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
Position Details
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Employment Type: Date closed: April 12, 2026
Job Type: Permanent
Affiliation: CUPE
Location: White Rock Library
Weekly Hours: 28
Schedule: Mon 8:30 am to 4:00 pm; Tues 8:30 am to 4:00 pm; Wed 12:30 pm to 8:00 pm; Thurs 12:30 pm to 8:00 pm
Job Start Date: April 27, 2026
Pay Grade: 5
Min Wage: $31.69
Max Wage: $32.44
THE POSITION:
Under the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for effective library operations.
HERE IS WHAT YOU CAN BRING:
Demonstrated proficiency in customer service skills.
Robust problem
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Location: White Rock
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Fraser Valley Regional Library?Fraser Valley Regional Library offers a supportive work environment in White Rock, where employees can grow and develop their skills. This Customer Services Assistant 1 White Rock position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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