About This Opportunity: Customer Service / Technical Support Rep (Hybrid) (Millbrook)
Concentrix is currently seeking a Customer Service / Technical Support Rep (Hybrid) (Millbrook) to join their team in Millbrook.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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standard/unstructured and require some clarification or conceptual thinking. Prepare complete and accurate work including appropriately notating of accounts as required. Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative / Technical Support Representative role include: Live within 64km of the Niagara Falls site/location. 1 year of customer service experience or equivalent, with a High School diploma or GED. Effective communication skills in English, both written and verbally. Proficiency in fast
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term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time. DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics:
Position Details
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Hours: solving skills. Patience in working with customers is second nature for you. The availability to work during the Hours of Operation: 8:00 am
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Location: Millbrook
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Concentrix?Concentrix offers a supportive work environment in Millbrook, where employees can grow and develop their skills. This Customer Service / Technical Support Rep (Hybrid) (Millbrook) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service / Technical Support Rep (Hybrid) (Millbrook) at Concentrix in Millbrook.
Click the Apply button above to submit your application and take the next step in your career.
