About This Opportunity: Customer Service / Tech Support Rep (Hybrid) (Pelham)
Concentrix is currently seeking a Customer Service / Tech Support Rep (Hybrid) (Pelham) to join their team in Pelham.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
ā¢
No specific education requirements
Required Experience
-
ā¢
standard/unstructured and require some clarification or conceptual thinking.
Prepare complete and accurate work including appropriately notating of accounts as required.
Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred.
Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Technical Support Representative role include:
Must live within 64 KM from the Niagara Falls location.
1 year of customer service experience or equivalent, with a High School diploma or GED.
Effective communication skills in English, both written and verbally.
Familiarity with iOS and/or macOS, or comparable technology, is preferred.
The natural instinct to multitask, be flexible, and the ability to adapt to changes.
The ability to learn including strong problem
-
ā¢
term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. In this role, youll also be provided with:
The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. B
Position Details
-
ā¢
Hours: solving skills.
Patience in working with customers is second nature for you.
The availability to work during the Hours of Operation: 8:00 am
-
ā¢
Location: Pelham
Key Responsibilities
-
ā¢
Effectively perform assigned job duties
-
ā¢
Maintain safety and cleanliness in the workplace
-
ā¢
Work effectively with team members
-
ā¢
Follow company policies and procedures
-
ā¢
Perform tasks according to quality standards
Qualifications
-
ā¢
Reliability and punctuality
-
ā¢
Ability to work independently and in a team
-
ā¢
Strong work ethic and positive attitude
-
ā¢
Ability to follow instructions
Why Join Concentrix?Concentrix offers a supportive work environment in Pelham, where employees can grow and develop their skills. This Customer Service / Tech Support Rep (Hybrid) (Pelham) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service / Tech Support Rep (Hybrid) (Pelham) at Concentrix in Pelham.
Click the Apply button above to submit your application and take the next step in your career.
