About This Opportunity: Customer Service Representative, HR Access (Oak Bay)
Island Health is currently seeking a Customer Service Representative, HR Access (Oak Bay) to join their team in Oak Bay.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Island Health (Vancouver Island Health Authority) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Coordinator, HR Access, the Customer Service Representative (CSR), HR Access is responsible for providing telephone and online support to managers, staff and the general public regarding a range of routine and transactional Human Resource Payroll, Timekeeping, Employee Records, Payroll Leave, Advantages, Staff Scheduling and general employment queries. The CSR directs client inquiries to the appropriate department when required and provides basic contract interpretation and advice.
The CSR, HR Access ensures a fully integrated, high quality, confidential and effective service is provided, meeting daily operational and pay day objectives and deadlines in an efficient and timely manner. Makes recommendations for further process improvements and performs other related administrative duties as required.
QUALIFICATIONS:
Education, Training And Experience
A level of education, training and experience equivalent to a Diploma in Business, Finance, Payroll, Administration, Human Resources or a related discipline. One (1) to two (2) years' recent related experience preferably in a complex healthcare setting and/or Call Centre setting.
Skills And Abilities
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Island Health?Island Health offers a supportive work environment in Oak Bay, where employees can grow and develop their skills. This Customer Service Representative, HR Access (Oak Bay) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service Representative, HR Access (Oak Bay) at Island Health in Oak Bay.
Click the Apply button above to submit your application and take the next step in your career.
