About This Opportunity: Customer Service Representative - Bilingual French/English, Remote Work (Calgary)
Convergys is currently seeking a Customer Service Representative - Bilingual French/English, Remote Work (Calgary) to join their team in Calgary.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
Deliver outstanding customer service as a remote Bilingual Customer Service Representative. Engage with clients by providing effective solutions and support in both French and English.
This remote position empowers you to resolve customer inquiries while developing strong product knowledge. Assist with troubleshooting and maintaining essential documentation, all from the comfort of your home. Engage in a collaborative setting that supports personal growth and values dedicated team contributions, creating exceptional experiences for clients.
Key Responsibilities:
• Provide stellar inbound and outbound customer service
• Troubleshoot basic technical issues for users
• Accurately document customer interactions
• Keep current on product offerings and updates
• Ensure positive customer relations through effective communication
Requirements:
• Must be fluent in French and English
• Minimum of 1 year in customer service
• High school diploma or GED required
• Strong computer skills and tech literacy
• Must have a quiet workspace at home
Utilize your skills to foster excellent customer experiences while advancing your career in a vibrant remote role.
#J
Position DetailsKey Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
-
•
Bilingualism (English/French) is an asset
Why Join Convergys?Convergys offers a supportive work environment in Calgary, where employees can grow and develop their skills. This Customer Service Representative - Bilingual French/English, Remote Work (Calgary) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service Representative - Bilingual French/English, Remote Work (Calgary) at Convergys in Calgary.
Click the Apply button above to submit your application and take the next step in your career.
