About This Opportunity: Customer Service Agent ( English/ French) (Canada)
Sezzle is currently seeking a Customer Service Agent ( English/ French) (Canada) to join their team in Fort Smith.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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paced support environment
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Exceptional verbal and written communication skills to provide clear, articulate and kind customer support in technical instructions via phone support, email, and live chat
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Able to efficiently manage multiple tasks at the same time and utilize personal judgment to take initiative
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Driven to dig into the details of a system or process to solve customer problems
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Displays a passion for what you do while upholding personal and corporate integrity
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Excitement to learn new technologies and help customers succeed
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3+ years of customer support experience
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Email, phone and/or live chat experience dealing with complex issues, troubleshooting, and problem resolution, preferably with software
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Bachelor’s degree or an equivalent combination of education and experience
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Zendesk, LiveAgent or Jira experience is a plus Work Conditions Remote, work
Position Details
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Hours: 4 training weeks
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Full availability first 2 months, no vacations could be approved in this period
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Fixed shift, based in Central Standard Time
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Competitive salary, bonus structure, and benefits package Compensation And Advantages Perks & Benefits: Competitive salary
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Volunteer hours and sabbatical
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Life, LTD, medical, dental and vision insurance
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Highly discounted LifeTime gym membership
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RRSP with employer match
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Collaborative fun co
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Location: Fort Smith
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
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Bilingualism (English/French) is an asset
Why Join Sezzle?Sezzle offers a supportive work environment in Fort Smith, where employees can grow and develop their skills. This Customer Service Agent ( English/ French) (Canada) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service Agent ( English/ French) (Canada) at Sezzle in Fort Smith.
Click the Apply button above to submit your application and take the next step in your career.
