About This Opportunity: Customer Service Advisor and Appointment Coordinator (Industrial Park)
Glass Guys is currently seeking a Customer Service Advisor and Appointment Coordinator (Industrial Park) to join their team in Industrial Park.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
Glass Guys is a auto glass repair and replacement company serving the Ottawa area since 2005. We are looking for a full time service advisor to join our team.
The Service Advisor is responsible for creating great first impressions and builds strong relationships with customers to ensure all service experiences are positive.
The Service Advisor will answer calls and respond to customer emails to provide them with the repair or replacement quote requested. Also will be responsible to schedule customers appointments.
What we’re looking for:
· Individuals who have extensive customer service experience
· Ability to develop and maintain solid relationships with customers
· Ability to problem solve and remain professional under pressure
· Excellent communication skills
· Exceptional organizational skills
· Exceptional attention to detail
· Excellent negotiation skills
· Individuals who are flexible and adapt easily to change
· Team player
· Positive work ethics and a drive to succeed
· Professional phone etiquette
Requirements:
· Valid Driver’s License with a clean driver’s abstract
· 2
-
•
5+ years experience in a similar role
· High School Diploma or equivalent
We thank all applicants in advance for their interest
Job Type: Full
Position Details
-
•
Location: Industrial Park
Key Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
Why Join Glass Guys?Glass Guys offers a supportive work environment in Industrial Park, where employees can grow and develop their skills. This Customer Service Advisor and Appointment Coordinator (Industrial Park) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Customer Service Advisor and Appointment Coordinator (Industrial Park) at Glass Guys in Industrial Park.
Click the Apply button above to submit your application and take the next step in your career.
