About This Opportunity: Customer Experience Professional (Northeast Calgary)
Imperial Dade is currently seeking a Customer Experience Professional (Northeast Calgary) to join their team in Northeast Calgary.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Imperial Dade Canada, leading national distributor, has a job open in Calgary, Edmonton, and Winnipeg. The role of a Customer Experience Professional (CXP) is to deliver a smooth, connected, and consistent customer experience. A Customer Experience Support Professional is responsible for interacting with customers across all channels and platforms, and coordinating with internal stakeholders such as Sales, Inventory Management, Credit, Operations, and other departments as required, in order to continuously improve the customer’s experience and journey with Imperial Dade. A CXSP has a customer focused mindset and will build customer loyalty and confidence by responding to inquiries and will be a main source for Imperial Dade service, customer orders, products, and problem resolution. The CXSP will generally have been with Imperial Dade for at least 2+ years and will act as a resource and subject matter expert to other CXPs aiding with more complex issues.
Imperial Dade is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service.
A Deep Canadian Legacy
Imperial Dade Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada.
Trusted by Canadian Businesses
We are a key distributor partner to many Canadian manufacturers, supporting long
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Customer Service experience 2+ years preferred.
Position Details
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Location: Northeast Calgary
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Imperial Dade?Imperial Dade offers a supportive work environment in Northeast Calgary, where employees can grow and develop their skills. This Customer Experience Professional (Northeast Calgary) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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