About This Opportunity: Collections Advisor - Anjou, QC
Scotiabank is currently seeking a Collections Advisor - Anjou, QC to join their team in Anjou.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work workplace; communicating vison/values/business strategy and managing succession and development planning for the team.
Do you have the skills that will enable you to succeed in this role? Wed love to work with you if you have: Previous experience in a collections and/or customer service capacity utilizing the telephone as the primary means of communication.
Previous experience in the management and collection of delinquent or overdue accounts in the financial services industry or experience collecting on delinquent accounts.
Experience with Microsoft operating systems including Word, Excel, Outlook and the Internet.
An understanding of predictive dialer equipment and payment collection systems is an asset.
In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.
Working Conditions Previous experience in a collections and/or customer service capacity utilizing the telephone as the primary means of communication.
Previous experience in the management and collection of delinquent or overdue accounts in the financial services industry or experience collecting on delinquent accounts.
Experience with Microsoft operating systems including Word, Excel, Outlook and the Internet.
An understanding of predictive dialer equipment and payment collection systems is an asset.
Hours of operation are 8 a.m. to 5 p.m.
Monday to Saturday
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Scotiabank?Scotiabank offers a supportive work environment in Anjou, where employees can grow and develop their skills. This Collections Advisor - Anjou, QC position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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