About This Opportunity: Client Services Officer A (Corner Brook)
Government of Newfoundland and Labrador is currently seeking a Client Services Officer A (Corner Brook) to join their team in Corner Brook.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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line service to clients enquiring about programs offered by Income Support Services. This position assesses clients’ needs, determines initial and continuing eligibility for programming and calculates financial benefits; administers programs and services in accordance with departmental policies, procedures and legislation; collaborates with community partners and other stakeholders to deliver programs and services; interprets departmental policy and procedures; utilizes information technologies to deliver services and manage data; performs quality assurance activities to ensure program integrity; participates in delivery of presentations to various groups; contributes to continuous improvement activities; and other related duties as required
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Screening Criteria
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1. Completion of a degree in a related field (equivalencies will be considered)\n
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2. Relevant client service experience\n
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3. Experience providing service to clients experiencing financial, employment and/or social issues (asset)\n
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4. Case management experience (asset)\n
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\nAssessment Criteria\n
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1. Knowledge of client service delivery practices\n
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2. Knowledge of income support (asset)\n
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3. Ability to effectively exchange information\n
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4. Ability to work independently and manage time and tasks\n
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5. Ability to manage stress\n
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6. Ability to think critically\n
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\nConditions of Employment\n
Conditions of Offer
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1. Recent and satisfactory Certificate of Conduct from local police (or equivalent)
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\nConditions of Acceptance\n
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1. Willing to accept requirement for access to private transportation for business purposes\n
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2. Acknowledges requirement for some travel (occasional)\n
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\nInformation for Applicants For more information about this chance please contact Christa Hanrahan at ChristaHanrahan@gov.nl.ca
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Government of Newfoundland and Labrador?Government of Newfoundland and Labrador offers a supportive work environment in Corner Brook, where employees can grow and develop their skills. This Client Services Officer A (Corner Brook) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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