About This Opportunity: Client Account Manager (Sainte-Julie)
Groupe DCM is currently seeking a Client Account Manager (Sainte-Julie) to join their team in Sainte-Julie.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
What We Offer: Wellness leave (32 hours) Customizable group insurance plan FTQ RRSP with employer contribution Free parking Stimulating work environment Close, accessible management Why join DCM? Joining DCM means playing a direct role in projects that drive the aerospace industry forward.As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production.Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a energetic environment driven by values of collaboration, integrity, and excellence.Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now.Purpose of the position Reporting to the VP customer support, the incumbent is responsible for managing customers, acting as a representative of their portfolio and being the contact person (main point of contact) between the company and customers.Responsabilities Responsible for all activities related to customers (review, update of contracts and knowledge of contracts, quotes, orders, delivery reports etc.) ; Occasional project management ; Milestone tracking ; Change management (risk analysis), action case and FAI contract review ; Participate in project meetings, capture key actions and decisions, communicate appropriate decisions ; Work in collaboration with estimators, purchasing, inspectors, methods agent and planning ; Identify, analyze and escalate any issues, risks or changes ; Identify and propose process improvements related to project control ; Customer portfolio loyalty and prospecting ; Meet regularly with the client to stay on the lookout for new opportunities ; Complaint management (quality problems, certificates, RMA etc.). Job requirements Education requirements DEC in business administration or any other discipline deemed relevant ; More than3 years' experience in account development, negotiation and management will be highly regarded ; Experience in project management is a strong asset. Technical skills Excellent proficiency in French (spoken and written), along with advanced proficiency in English (spoken and written), is required to support regular communications with clients and suppliers outside Quebec; Good command of the Microsoft suite ; Experience of systems with an ERP/MRP. Experience with EPICOR software will be considered an asset ; Experience in the manufacturing field and/or aeronautics an asset ; Knowledgeof R&O and military field (an asset). Personal skills Ability to build trust with customers, partners and staff; Demonstrate good interpersonal skills, listening skills and a good level of quick analysis ; Be autonomous and rigorous to be able to organize one's daily tasks and not miss any customer deadlines ; Knowinghow to withstand stress without losing precision and quality in the answers given to customers ; Have negotiation, communication and teamwork skills ; Be wellorganized and able to effectively manage multiple priorities ; Abilityto manage multiple projects at once ; Interest in working in a constantly changing environment ; Initiative, self
Position DetailsKey Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
Why Join Groupe DCM?Groupe DCM offers a supportive work environment in Sainte-Julie, where employees can grow and develop their skills. This Client Account Manager (Sainte-Julie) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Client Account Manager (Sainte-Julie) at Groupe DCM in Sainte-Julie.
Click the Apply button above to submit your application and take the next step in your career.
