About This Opportunity: (Can) Customer Service Manager (New Tecumseth)
Walmart Canada is currently seeking a (Can) Customer Service Manager (New Tecumseth) to join their team in New Tecumseth.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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Position Summary Working as a Customer Service Manager at Walmart Canada is a outstanding way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you! What you'll do Ensures safe work processes and emergency procedures are followed, i.E., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft. Handles customer and Associate concerns and provide guidance as required. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers. Provides training to Associates on systems and Company procedures, i.E., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines. Ensures all EAS systems are functioning to standard, i.E. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy. Oversees and promotes all company sponsor programs and initiatives, i.E., credit card service, Walmart protection plan, charity initiatives, and discount programs. The minimum rate of pay for this position starts from $18.55. Rate of pay will be determined based on relevant experience. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability
Position Details
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Location: New Tecumseth
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Walmart Canada?Walmart Canada offers a supportive work environment in New Tecumseth, where employees can grow and develop their skills. This (Can) Customer Service Manager (New Tecumseth) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
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