About This Opportunity: Bilingual Customer Service Representative (Montreal)
Adecco is currently seeking a Bilingual Customer Service Representative (Montreal) to join their team in Montreal.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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up.
• Monitor systems and detect problems early to keep everything running smoothly.
• Assist with daily operation and continual evaluation of processes and procedures for the department. Suggest methods to improve area operations and efficiency for both internal and external customers.
• Assist other departments as required.
QUALIFICATIONS:
• Minimum 3 years' experience in a Customer Care (customer support) role.
• Solid Microsoft Office Skills, specifically Excel and Word.
• The ideal candidate will have excellent data entry skills with a high level of accuracy.
• Ability to listen and understand a situation and respond with clarity and professionalism.
• Must be a quick learner, proactive, pay attention to detail, and enjoy a busy environment.
• Must have excellent language and communication skills, both verbal and written in English and French. The ability to write and articulate clearly is very important.
• Robust organizational, time management, and interpersonal skills.
• This role will interact with walk‑in customers; this requires a polished professional appearance and a positive/enthusiastic attitude.
• Maintain punctual attendance.
• Flexibility in terms of hours of work, recognizing that there will be a need for overtime.
• Experience with SAP S4/Hana Public Cloud would be an asset.
If you are interested in this role please apply now!
Position Details
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Employment Type: Our client in Markham, ON is looking to hire a fulltime permanent Bilingual Customer Service Representative (English/French) to join their team. The Customer Care Specialist supports all brands within the organization. The successful candidate will be customer obsessed with a proven track record for going above and beyond.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interact with customers regarding product information, stock availability, orders, etc.
• Effectively communicate in English and French while responding to inquiries received via phone, email, fax, and social media.
• Key and process orders from various sources. Review EDI orders for accuracy.
• Create and maintain accurate customer data.
• Proactively address customer complaints, propose solutions, and resolve issues. Interact with other departments to ensure prompt and effective follow
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Location: Montreal
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
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Bilingualism (English/French) is an asset
Why Join Adecco?Adecco offers a supportive work environment in Montreal, where employees can grow and develop their skills. This Bilingual Customer Service Representative (Montreal) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
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