About This Opportunity: Bilingual Customer Service Representative - Adecco (Edmonton)
Adecco is currently seeking a Bilingual Customer Service Representative - Adecco (Edmonton) to join their team in Edmonton.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
-
•
No specific education requirements
Required Experience
-
•
up.
• Monitor systems and detect problems early to keep everything running smoothly.
• Assist with daily operation and continual evaluation of processes and procedures for the department. Suggest methods to improve area operations and efficiency for both internal and external customers.
• Assist other departments as required.
QUALIFICATIONS:
• Minimum 3 years' experience in a Customer Care (customer support) role.
• Solid Microsoft Office Skills, specifically Excel and Word.
• The ideal candidate will have excellent data entry skills with a high level of accuracy.
• Ability to listen and understand a situation and respond with clarity and professionalism.
• Must be a quick learner, proactive, pay attention to detail, and enjoy a busy environment.
• Must have excellent language and communication skills, both verbal and written in English and French. The ability to write and articulate clearly is very important.
• Robust organizational, time management, and interpersonal skills.
• This role will interact with walk‑in customers; this requires a polished professional appearance and a positive/enthusiastic attitude.
• Maintain punctual attendance.
• Flexibility in terms of hours of work, recognizing that there will be a need for overtime.
• Experience with SAP S4/Hana Public Cloud would be an asset.
If you are interested in this role please apply now!
Position Details
-
•
Employment Type: Our client in Markham, ON is looking to hire a fulltime permanent Bilingual Customer Service Representative (English/French) to join their team. The Customer Care Specialist supports all brands within the organization. The successful candidate will be customer obsessed with a proven track record for going above and beyond.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interact with customers regarding product information, stock availability, orders, etc.
• Effectively communicate in English and French while responding to inquiries received via phone, email, fax, and social media.
• Key and process orders from various sources. Review EDI orders for accuracy.
• Create and maintain accurate customer data.
• Proactively address customer complaints, propose solutions, and resolve issues. Interact with other departments to ensure prompt and effective follow
-
•
Location: Edmonton
Key Responsibilities
-
•
Effectively perform assigned job duties
-
•
Maintain safety and cleanliness in the workplace
-
•
Work effectively with team members
-
•
Follow company policies and procedures
-
•
Perform tasks according to quality standards
Qualifications
-
•
Reliability and punctuality
-
•
Ability to work independently and in a team
-
•
Strong work ethic and positive attitude
-
•
Ability to follow instructions
-
•
Bilingualism (English/French) is an asset
Why Join Adecco?Adecco offers a supportive work environment in Edmonton, where employees can grow and develop their skills. This Bilingual Customer Service Representative - Adecco (Edmonton) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Bilingual Customer Service Representative - Adecco (Edmonton) at Adecco in Edmonton.
Click the Apply button above to submit your application and take the next step in your career.
