About This Opportunity: Bilingual Customer Service Associate - greater vancouver (Metro Vancouver)
Tech Mahindra is currently seeking a Bilingual Customer Service Associate - greater vancouver (Metro Vancouver) to join their team in Metro Vancouver.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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No previous experience required
Position Details
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Employment Type: Applicants should be comfortable to work in any shift between 8 AM and 11 PM EST.
Salary: $20/hr
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
We do not use artificial intelligence (AI) to screen, assess, or select applicants for this position. This is a new position.
Spécialiste du service à la clientèle
Nous recherchons un(e) représentant(e) du service à la clientèle dévoué(e) et compétent(e) pour rejoindre notre équipe et fournir un service et un soutien exceptionnels concernant les avantages sociaux, les régimes de retraite, la paie et autres questions relatives aux congés et aux avantages sociaux. Le/la candidat(e) idéal(e) possède d'excellentes aptitudes à la communication, un grand souci du détail et une solide compréhension de la gestion des avantages sociaux et des processus de paie. Ce rôle consiste à répondre aux questions des clients, à résoudre leurs problèmes et à fournir aux employés des informations précises afin d'assurer leur satisfaction.
Responsabilités :
• Assistance clientèle : Être le premier point de contact pour les demandes des employés concernant les avantages sociaux, les régimes de retraite, la paie, l'assurance maladie ou les assurances complémentaires, par le biais d'appels entrants.
• Résolution des problèmes : Identifier et résoudre les problèmes et préoccupations des employés, en apportant des solutions efficaces ou en transmettant les cas complexes aux services internes compétents.
• Documentation : Tenir à jour des registres détaillés et organisés de toutes les interactions, demandes et résolutions dans le système de gestion de la relation client (CRM) de l'entreprise.
• Information et accompagnement : Fournir des conseils et des explications aux employés sur les procédures d'inscription aux avantages soc
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Location: Metro Vancouver
Key Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
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Bilingualism (English/French) is an asset
Why Join Tech Mahindra?Tech Mahindra offers a supportive work environment in Metro Vancouver, where employees can grow and develop their skills. This Bilingual Customer Service Associate - greater vancouver (Metro Vancouver) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Bilingual Customer Service Associate - greater vancouver (Metro Vancouver) at Tech Mahindra in Metro Vancouver.
Click the Apply button above to submit your application and take the next step in your career.
