About This Opportunity: Advisory Agent, Member and Client Experience (Sayabec)
Desjardins is currently seeking a Advisory Agent, Member and Client Experience (Sayabec) to join their team in Sayabec.
This position offers an excellent opportunity for motivated individuals looking to advance their career.
Education Requirements
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No specific education requirements
Required Experience
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time on site.
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied.
This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment.
You promote the organization''s cooperative values through the support you provide.
You support and provide advice to members and clients about their banking transactions.
You promote all Desjardins products and services, and the various distribution channels available.
You are attentive to members'' and clients'' needs so you can offer them personalized solutions.
You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs.
You are a proud ambassador of digital solutions and you advise members and clients on their use.
You ensure that financial transactions go smoothly, while addressing any issues that may arise.
You provide information and support on the use of technological tools, while sharing advice about prevention and safety.
More specifically, you will be required to: Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.
What we offer* Competitive salary and annual bonus 4 weeks of versatile vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * #LI
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Onsite What you bring to the table High school diplomas in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy Trade Union (If applicable) CAISSE VALLE DE LA MATAPDIA (60010 / Conv_Col_00047) (2017
Position DetailsKey Responsibilities
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Effectively perform assigned job duties
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Maintain safety and cleanliness in the workplace
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Work effectively with team members
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Follow company policies and procedures
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Perform tasks according to quality standards
Qualifications
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Reliability and punctuality
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Ability to work independently and in a team
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Strong work ethic and positive attitude
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Ability to follow instructions
Why Join Desjardins?Desjardins offers a supportive work environment in Sayabec, where employees can grow and develop their skills. This Advisory Agent, Member and Client Experience (Sayabec) position provides the opportunity to work with a dedicated team and contribute to meaningful work.
Ready to Apply?
Don't miss this opportunity for Advisory Agent, Member and Client Experience (Sayabec) at Desjardins in Sayabec.
Click the Apply button above to submit your application and take the next step in your career.
