Position: Dispatch/Customer Service Representative Type: Full Time – Permanent Location: 970 Brock Rd, Pickering Are you passionate about helping others, confident on the phone, and comfortable navigating computer systems with precision and attention to detail? Do you consider yourself empathetic, dependable, and service‑oriented? If so, we invite you to apply to join our Dispatching Department and become part of RCT’s dynamic, people‑first culture. Why Work at RCT? At RCT, your work truly matters. Every interaction is an opportunity to support individuals in vulnerable situations and make a meaningful difference in their day. This is not a sales environment. We prioritize quality over quotas, focusing on accurate, compassionate, and high‑quality service. You’ll be part of an inclusive, diverse, and supportive team, guided by leadership that values your well‑being, growth, and long‑term success. What We Offer - A positive, people‑first workplace culture - Performance recognition programs, service awards, and regular team events - Paid, comprehensive training - Clear career pathways with leveled progression and corresponding pay increases Level 1: Dispatcher I – Focus on Outsource - Receive and dispatch orders in a timely manner. - Prioritize messages and calls according to urgency and importance. - Contact passengers to advise of delay or issues with transportation. - Maintain a comprehensive record of communication. - Enter data in computer software and maintain logs and records as requested. - Address problems and requests by transmitting information or providing solutions. - Outsourcing of services in the most effective manner to meet daily requirements. - Initiate action to improve performance. - Work with other departments to ensure requests completed efficiently as required. - Ensure regular attendance and punctuality. Level 2: Dispatcher II - Focus on Fleet - Displayed competence and understanding of the Dispatcher I position. - Receive and dispatch orders in a timely manner. - Receive emergency and non-emergency calls and messages. - Prioritize messages and calls according to urgency and importance. - Contact passengers to advise of delay or issues with transportation. - Maintain a comprehensive record of communication. - Enter data in computer software and maintain logs and records as requested. - Address problems and requests by transmitting information or providing solutions. - Monitor the route and status of drivers/vehicles to coordinate and prioritize their schedule. - Provide drivers information regarding orders, traffic obstacles and other requirements. - Outsourcing of services in the most effective manner to meet daily requirements. - Communicate with drivers to remind of proper vehicle conditions and defensive driving. - Initiate action to improve performance. - Work with other departments to ensure requests completed efficiently as required. - Ensure regular attendance and punctuality. Position Qualifications: - High school diploma or equivalent (GED) - Minimum of 1-3 years dispatching experience considered an asset - Excellent verbal and written communication skills - Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs) - High ability to pleasantly and professionally converse with individuals on the phone, transfer information accurately into company software and maintain high accuracy. - Flexible to work 40 hours a week between the hours of 9:30am to 6:00pm Monday-Friday Rapid City Transportation o/b Autolux Ltd. has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers. We are looking for outstanding people to join our amazing team of over 400 employees and add to our exciting environment, based out of Pickering, Ontario. If this sounds like you, we welcome you to apply! Thank you for your application. Only candidates selected for interview will be contacted. Rapid City Transportation o/b Autolux Ltd. is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA. Indeed Tag: #INDCS

Your Complete Guide to Job Listings in Central Oshawa

Looking for job listings in Central Oshawa? You've found the right place. Central Oshawa offers 45+ active job opportunities across various industries, including technology, healthcare and sales. Central Oshawa provides a dynamic job market with opportunities for professionals at all career levels.

Top Industries in Central Oshawa

Central Oshawa's economy is driven by several key sectors. Currently, the most important hiring categories include Technology (21 positions), Healthcare (5 positions), Sales (4 positions), Retail (4 positions) and Transportation (3 positions). These sectors offer competitive salaries and strong career growth opportunities.

Available Employment Types in Central Oshawa

PART-TIME

INTERNSHIP

ON-CALL

CONTRACT

FULL-TIME

VOLUNTEER

Employers in Central Oshawa offer flexible work arrangements, including full-time positions, part-time roles, contract opportunities, and temporary assignments. Many companies now offer remote and hybrid options, especially in technology, customer service, and administrative roles.

Why Work in Central Oshawa?

Growing job market: 45+ active positions across various sectors
Career development: Opportunities at established companies and startups
Work flexibility: Remote, hybrid, and on-site options available
Daily updates: New positions added daily by verified employers

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Frequently Asked Questions About Job Listings in Central Oshawa

Get answers to the most commonly asked questions about finding employment in Central Oshawa

How many job listings are available in Central Oshawa?

Currently there are 45+ active job listings in Central Oshawa across all industries. This includes full-time, part-time, contract, and temporary positions. Our database is updated daily with new opportunities from verified employers.

What are the top hiring industries in Central Oshawa?

The top hiring industries in Central Oshawa are Technology, Healthcare, Sales, Retail, Transportation. These sectors offer competitive salaries, strong career growth potential, and diverse opportunities for professionals at all levels.

What employment types are available in Central Oshawa?

Central Oshawa offers diverse employment types: part time (26 jobs), internship (8 jobs), on call (7 jobs), contract (2 jobs), full time (1 job) and volunteer (1 job). Use our filters to find positions matching your preferences.

Are remote work listings available in Central Oshawa?

Yes! Many employers in Central Oshawa offer remote and hybrid work options, especially in technology, customer service, marketing, and administrative roles. Remote positions allow you to work from anywhere while maintaining employment with companies based in Central Oshawa.

How do I apply for job listings in Central Oshawa?

Browse the listings above and click on any position to see full details and application instructions. Each job listing includes information about the employer, requirements, salary range (when available), and how to apply. Most applications can be completed online.

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Listings in Central Oshawa

Dispatch/Customer Service Representative (Central Oshawa)

Your Complete Guide to Job Listings in Central Oshawa

Top Industries in Central Oshawa

Available Employment Types in Central Oshawa

Why Work in Central Oshawa?

Discover Jobs in Other Canadian Cities

Frequently Asked Questions About Job Listings in Central Oshawa

Find 45+ Listings in Central Oshawa

Browse Job Listings by Category in Central Oshawa

Technology Listings

Healthcare Listings

Sales Listings

Retail Listings

Transportation Listings

Design Listings

Dispatch/Customer Service Representative (Central Oshawa)

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