This role is responsible for the implementation of non-complex Group Benefits Clients by providing navigation for Plan Sponsors and Advisors. The role is the subject matter expert in all relevant areas for ensuring effective implementation of newly sold group benefit policies. Position Responsibilities Dedicated contact during the implementation, providing clear verbal and written communications that provide value to both the Regional Group Office (RGO) sales staff, Plan Sponsors and Market Sources Ensure sold plan designs can be administered within the technology, processes, procedures, and product offerings utilized within all areas of Group business Evaluate and determine appropriate non-standard risk assessments for non-complex new business Provide analysis and technical support regarding product, pricing, and alternate funding arrangements Engage Group Benefit business internal partners as needed to resolve client requests and issues, escalating to management as necessary Support the RGO in maintaining Plan Sponsor and Market Source relationships by responding to risk, benefit, eligibility and administrative inquiries Actively participate in Group Benefit and Underwriting process and product improvement initiatives Other duties as assigned Required Qualifications In-depth understanding of Group Life and Health concepts and terminology applicable to all markets Excellent and extensive knowledge of Manulife Systems Excellent knowledge of Word, Excel Comfortable with math and applying actuarially approved pricing methodology Preferred Qualifications Understanding of funding arrangements, risk analysis, and financial reporting Strong mathematical aptitude and analytical thinking skills Excellent verbal, written, and presentation communication skills Demonstrated ability to analyze complex information and develop practical, well‑reasoned solutions Highly organized, self‑motivated, and able to manage multiple priorities and competing deadlines Robust attention to detail with the ability to maintain accuracy under pressure Ability to effectively engage, influence, and communicate with internal partners and external market sources or sponsors Comfortable working within tight turnaround times and evolving priorities Proven ability to collaborate cross‑functionally while balancing business needs and client expectations Creative problem‑solver who delivers thoughtful solutions that meet client needs while maintaining business credibility Benefits We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-HYBRID The role being advertised is an existing vacancy. マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには までご連絡をお願いします。 Referenced Salary Location Waterloo, Ontario Working Arrangement ハイブリッド勤務 Salary range is expected to be between $51,975.00 CAD - $86,625.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #J-18808-Ljbffr
