Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
The E-commerce Merchandiser is responsible for ensuring our website is best in class. Daily, they manage the gathering and uploading of product assets and information, making sure that everything is built and fed properly to the website. They are responsible for updating and maintaining pricing and promotions, ensuring accuracy. They will work closely with the e-commerce, merchandising and marketing teams to achieve top and bottom-line objectives. They will have a hand in determining promotional rotation, pricing structure, and homepage content.
Essential Functions:
- Manages all product creation, merchandising, and product enrichment
- Performs daily website updates, including product content, photo gathering, image upload management and new item builds to optimize conversion rate and average order value (AOV)
- Performs price changes as needed onsite
- Handles requests for ad hoc promo coupon creations for customer service
- Work with cross-functional teams to implement and schedule regular catalog clean-up for all brands
- Assist in defining and updating efficient workflows for tasks involving greater teams
- Partners with stakeholders to develop Homepage, Category, and Listing page content
- Analyzes category performance to evaluate merchandising efforts, product sell through, and opportunities
- Super-user of content management systems (Salsify, Salesforce, Aptos, Cyberduck)
- Optimize online navigation, search results, and product presentation based on analytics (click-path, traffic, AOV, conversion) and A/B testing
- Strategically outlines the promotional strategy and rotation by collection
- Monitors inventory and recognizes gaps in assortment as needed
Why you'll love working here:
- Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
- Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and creative materials, methods, and models.
What we value:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.
Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
